TeleCentre

Customer service that works for you – 24/7

We provide professional handling of inquiries and a hotline for telecommunications operator subscribers.

We relieve your team and improve customer contact – always quickly, factually, and humanely.

supported campaigns

calls received

> 1.5 million

TeleCentrum – Your clients call, we answer

TeleCenter is a project aimed at supporting operators in daily customer service.Our assistants answer calls from your subscribers, provide information about services, accept technical requests and support your customers in emergency situations.

Thanks to simple integration, flexible rules and low implementation costs, TeleCenter can be used by any company, regardless of size or location. The system operates completely online, in a distributed model. Consultants work remotely, in their homes, using a secure web application.

TeleCenter can take calls at any hours, especially when your service office is closed or during busy times. Operators can also commission telephone campaigns, surveys and customer satisfaction studies, fully tailored to their needs.

Join TeleCentre

Telephone support center for your customers

TeleCentrum is not just a service – it's a team that genuinely unburdens operator offices throughout Poland. We provide their clients with 24/7 support, all year round. Over 60 operators already use our solution, appreciating its responsiveness, flexibility, and high quality of service.

We are developing the project in cooperation with the Aktywizacja Foundation and the Active Rehabilitation Foundation. Thanks to this, we are creating jobs for people who, through remote work, can develop professionally and build their independence. TeleCentrum combines technology with social responsibility. In 2025, we handled over 1.5 million calls and completed further campaigns for operators.

Proximity to

TeleCenter acts on behalf of local operators. The customer feels that he is talking to people who really know his case and the local context.

Calm

You can rest easy after office hours. TeleCenter takes over phone traffic 24/7, so no customer goes unanswered.

Professionalism

Consultants are trained in technical support and communication with ISP customers.Each call is conducted according to established standards and without delay.

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TeleCenter helps maintain relationships based on responsiveness, empathy and efficiency.

Scalability

We will adjust to your needs! Flexibly decide on the number of active hours, consultants and campaigns depending on the season and office load.

Social dimension

The TeleCenter cooperates with the Activation Foundation and the Active Rehabilitation Foundation to create development opportunities for people with limited disabilities.

Company data

MiŚOT Joint Stock Company
Antoniego Józefczaka Street 29/40
41-902 Bytom

Federal government 6263037481
REGON: 385370626
KRS: 0000824003
District Court Katowice-East
in Katowice, 8th Commercial Division
National Court Register

Contact

(+48) 32 666 61 12

[email protected]

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