TeleCentre

24/7 support for your customers

Professional call and information service for subscribers of small and medium-sized telecommunications operators. TeleCenter, operating 24/7, provides round-the-clock support, relieves the burden on your office and helps build good relations with customers, always with a human approach

Check out the details

supported campaigns

calls received

> 1.5 million

TeleCentre - Your customers call - we answer

TeleCenter is a project aimed at supporting operators in daily customer service.Our assistants answer calls from your subscribers, provide information about services, accept technical requests and support your customers in emergency situations.

Thanks to simple integration, flexible rules and low implementation costs, TeleCenter can be used by any company, regardless of size or location. The system operates completely online, in a distributed model. Consultants work remotely, in their homes, using a secure web application.

TeleCenter can take calls at any hours, especially when your service office is closed or during busy times. Operators can also commission telephone campaigns, surveys and customer satisfaction studies, fully tailored to their needs.

Join TeleCentre

Call center for MiŚOT customers

TeleCentrum is not just a service, it is a team of people who relieve the offices of operators from all over Poland, providing their customers with access to assistance 24 hours a day, seven days a week, all year round. The project is already used by more than 60 operators who appreciate the speed of response, flexibility and high quality of service. Thanks to cooperation with the Activation Foundation and the Active Rehabilitation Foundation, the team is made up of people who, thanks to remote work, can realize themselves professionally, become independent and improve the quality of their lives.

TeleCenter operates with the belief that everyone deserves equal opportunities. The project shows how technology and social responsibility can go hand in hand, giving real support to people and companies. In 2025, the project surpassed the threshold of 1.5 million calls answered and implemented support for new campaigns.

Proximity to

TeleCenter acts on behalf of local operators. The customer feels that he is talking to people who really know his case and the local context.

Calm

You can rest easy after office hours. TeleCenter takes over phone traffic 24/7, so no customer goes unanswered.

Professionalism

Consultants are trained in technical support and communication with ISP customers.Each call is conducted according to established standards and without delay.

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TeleCenter helps maintain relationships based on responsiveness, empathy and efficiency.

Scalability

We will adjust to your needs! Flexibly decide on the number of active hours, consultants and campaigns depending on the season and office load.

Social dimension

The TeleCenter cooperates with the Activation Foundation and the Active Rehabilitation Foundation to create development opportunities for people with limited disabilities.

Company data

MiŚOT Joint Stock Company
Antoniego Józefczaka Street 29/40
41-902 Bytom

NIP: 626 292 57 65
REGON: 385370626
KRS: 0000824003
District Court Katowice-East
in Katowice, 8th Commercial Division
National Court Register

Contact

(+48) 32 666 61 12

[email protected]

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