OUTAGE: edge03.fra12 esat5 uplink c65 down (OPEN/CLOSE)
Maintenance ID: DXDB:MAINT:2618
Work start: 2025-05-11 11:24 UTC
Work end: 2025-05-11 12:45 UTC
Work status: COMPLETED
Notification type: OPEN/CLOSE
Impact: Full Disruption
Affected entities:
Device:
edge03.fra12.de-cix.management:esat-5/1
Work description:
Dear customers,
Our monitoring systems alerted us about one of our connectors of a 400g port losing connection. All other uplinks of the satellite were not impacted. This means, only the customers mentioned below have had an impact on their services in the time frame of 13:24-14:45 CET today.
Affected Customers:
AS3222 – Cinia Oy
AS8932 – Ucom CJSC
AS8544 – PrimeTel PLC
AS58511 – Swoop Holdings PTY LTD
AS12480 – ILK Internet GmbH
AS15958 – CETIN Ltd. Belgrade
AS36351 – SoftLayer Technologies, Inc. (an IBM Company)
If you have any questions, do not hesitate to ask!
Best regards,
–
DE-CIX Customer Service
DE-CIX Management GmbH | Lindleystr. 12 | 60314 Frankfurt am Main | Germany | www.de-cix.net | Phone +49 69 1730902 11 | Fax +49 69 4056 2716 | [email protected]
Geschaeftsfuehrer Ivaylo Ivanov, Sebastian Seifert | Handelsregister Koeln HRB 51135